Lingua Franca Institute Privacy Policy

Effective Date: Oct 1, 2023

1. Introduction

Welcome to Lingua Franca Institute’s Privacy Policy. At Lingua Franca Institute (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our website and enroll in our online French language courses. By using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1. Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and payment information when you enroll in our courses or communicate with us.

2.2. Usage Data: We may collect information about your interactions with our website, including the pages you visit, the links you click, and your browsing behavior.

2.3. Technical Information: We may automatically collect technical information about your device and internet connection, including your IP address, browser type, operating system, and device identifiers.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1. To Provide and Improve Services: We use your personal information to enroll you in courses, provide customer support, and improve the quality of our services.

3.2. Communication: We may send you transactional emails, course updates, and promotional materials. You can opt out of marketing communications at any time.

3.3. Analytics: We analyze usage data to understand how our website is used, identify trends, and improve user experience.

3.4. Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:

4.1. Service Providers: We may share your information with service providers who assist us in operating our website, processing payments, and delivering our services.

4.2. Legal Requirements: We may disclose your information in response to legal requests, such as subpoenas, court orders, or to comply with applicable laws and regulations.

4.3. Business Transactions: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such event and your options.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Your Choices

6.1. Access and Update: You have the right to access, update, or correct your personal information. You can do so by logging into your account or contacting us.

6.2. Opt-Out: You can opt out of receiving marketing communications from us by following the instructions in our emails or contacting us.

7. Children’s Privacy

Our services are primarily designed for individuals above the age of 18. We understand that we may provide French language courses to younger clients who are under the age of 18, and in such cases, we may collect limited information, including the student’s name and learning background, solely for educational and administrative purposes. We take privacy and data protection seriously, and we are committed to ensuring the safety and security of all our users, including minors.

If you are a parent or guardian and believe that your child has provided us with their personal information without your consent, please contact us immediately. We will take appropriate steps to verify the request and, if necessary, remove such information or obtain the required parental or guardian consent.

By enrolling a minor in our courses, you represent and warrant that you are the parent or legal guardian of the child and that you consent to the collection and use of their information as described in this Privacy Policy.

If you have any questions or concerns about how we handle the data of minors, please contact us at admin@linguafrancainstitute.ca.

Thank you for your understanding, and we look forward to providing a safe and enriching learning experience for all of our students.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at allo@linguafrancainstitute.ca.

Thank you for entrusting Lingua Franca Institute with your language learning journey. We are committed to safeguarding your privacy and providing you with the best possible educational experience.

Sincerely,

Lingua Franca Institute